Dashboard
Loading...
Loading...
Client Accounts
Loading...
Loading...
Loading...
Leads
Loading...
Loading...
Lead Pipeline
Loading...
Team
Loading...
Team Directory
Loading...
Org Chart
KPIs
March 2025 · All team members
Loading...
User Management
All system users and access levels
Active Users
LoadingLoading...
Loading...
Revenue & Billing
Financial overview · Super Admin only
Loading...
Invoice History
Loading...
Team Compensation
Loading...
Activity Log
System-wide audit trail
Loading...
Operations Dashboard
Loading...
Escalation Queue
LoadingLoading...
Assigned Accounts
Loading...
Knowledge Base
Single source of truth — edits reflect in client view instantly
📌 When you edit a document here, the client sees it immediately. When a client uploads or edits, you get a notification.
Loading...
Cover Access
Assign team members to cover for absent colleagues
All cover assignments are logged to the activity feed for accountability.
Active Cover Assignments
Loading...
Cover History
Loading...
My Scorecard
Loading...
Loading scorecard...
Loading...
Monthly Reports
Loading...
Loading...
Prompt Recommendations
Loading...
Loading...
My TL EOD Report
Loading...
Loading...
TL EOD Reports
Loading...
Loading...
Team Lead Scorecard
Loading...
Loading scorecard...
My Team
Everyone reporting to the same lead
Loading...
System Dashboard
All service health and infrastructure status
Uptime
99.9%
All services
Active Users
—
Total in system
Workflow Errors
0
Last 24h
DB Tables
19
All healthy
Service Status
Retell AIOperational
Twilio TelephonyOperational
n8n WorkflowsOperational
Supabase DBOperational
Replit DashboardLive · Always On
All Users
Loading...
Recent Activity
Loading...
AI Receptionist Dashboard
Loading...
Usage This Month
—Recent Invoices
Loading...
Knowledge Base
Click any document to read it
Documents
LoadingLoading...
Billing
Loading...
Loading...
Call History
Searchable call log
Recent Calls
No call data yet — this will populate once Retell is connected via n8n.
Messages
Direct line to VPSS management
Messages are monitored by VPSS management. Response time: within 1 business day. Your messages are private and not shared with other team members.
VPSS Support
Account Activity
Changes made to your account by VPSS Team
Team member names are not shown — all actions are attributed to VPSS Team.
Loading...
Monthly Report
Loading...
QA Summary
Usage vs Plan
Monthly Summary
Loading summary...
Escalations
Calls where your designated contact was reached or missed
Open
Loading...
Resolved
Loading...
Loading...
Client Onboarding
Intake · Setup · Go-Live
Intake Submitted
—
Awaiting review
Build In Progress
—
Being configured
In Testing
—
QA & acceptance
Launched
—
This month
📌 New client intake is handled via the VPSS Smart AI Receptionist intake form. Once submitted, add the client below to track their onboarding progress.
Onboarding Pipeline
Loading
Loading...
Setup Checklist — What Each Stage Means
📋
Intake Submitted
Form received, kickoff call to be scheduled
⚙️
Build In Progress
KB creation, call flow, Twilio, CRM setup
🧪
In Testing
Internal QA + client acceptance testing
🚀
Live
AI Receptionist is active and taking calls
✅
Graduated
Moved to Client Accounts as active client
n8n Workflow Engine
Automation health · Self-hosted VPS
Total Clients
—
Active workflows
Workflow Errors
0
Last 24h
KB Updates
—
Total docs
Status
Operational
All workflows running
Workflow Overview
Loading...
Retell AI
Voice AI · Call quality monitoring
Total Call Records
—
In Supabase
QA Results
—
Scored calls
Escalations Created
—
All time
Status
Operational
API connected
Retell Assure (QA Agent)
Loading...
Twilio Telephony
Phone numbers · SMS · Call routing
Active Numbers
—
One per client
Total SMS Sent
—
All clients
SMS Overages
—
This month
Status
Operational
Client Phone Numbers
Loading...
Supabase Database
PostgreSQL · RLS · Realtime
Total Users
—
All roles
Total Clients
—
In system
KB Documents
—
Across all clients
Activity Log
—
Total entries
Services
Loading...
Table Health
Loading...
Employee Database
Loading...
Employees
—Loading...
HMO Management
Health coverage · Eligibility tracking
HMO Records
—Loading...
Leave Records
Pulled from TeamLogger
Leave Records
—Loading...
Payroll
Cutoff records · Payslips
Payroll Records
—Loading...
Coaching Logs & Documentation
All coaching records
Coaching Records
—Loading...
Sales Closer Scorecard
Loading...
Monthly KPI Scorecard
Loading...
Closed Deals
—Loading...
Coaching Triggers
No triggers flagged.
Financial Report
Loading...
Income
Loading...
Operating Expenses
Loading...
Actual vs Projected
Loading...
User Accounts
All system users · Read-only view
Loading...
Auth Logs
System activity · Cover access · Role changes
Loading...
Escalation Queue
All open escalations
Open Escalations
LoadingLoading...
Recently Resolved
Loading...
Audit Log
Flagged conversations requiring review
Actions Log
Every action ARIA executed or attempted
Alert Queue
System failures and quality flags
Issue Log
Issues and improvement requests
System Prompt Versions
Version control for all ARIA client prompts