VPSS Operations Hub

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Pricing Chart

Hourly rates for Legacy VA roles

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Lead Pipeline

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Team Directory

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Org Chart

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Active Users

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Invoice History

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Team Compensation

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Escalation Queue

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Assigned Accounts

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📌 When you edit a document here, the client sees it immediately. When a client uploads or edits, you get a notification.

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All cover assignments are logged to the activity feed for accountability.

Active Cover Assignments

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Cover History

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Channels

Direct Messages

Select a conversation

Select a channel, DM, or client to start chatting

Uptime

99.9%

All services

Active Users

—

Total in system

Workflow Errors

0

Last 24h

DB Tables

19

All healthy

Service Status

Retell AIOperational

Twilio TelephonyOperational

n8n WorkflowsOperational

Supabase DBOperational

Replit DashboardLive · Always On

All Users

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Recent Activity

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Usage This Month

—

Recent Invoices

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Documents

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Recent Calls

No call data yet — this will populate once AI Agent is connected.

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Messages are monitored by VPSS management. Response time: within 1 business day. Your messages are private and not shared with other team members.

VPSS Support

No messages yet. Send us a message below.

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QA Summary

Usage vs Plan

Monthly Summary

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Open

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Resolved

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Intake Submitted

—

Awaiting review

Build In Progress

—

Being configured

In Testing

—

QA & acceptance

Launched

—

This month

📌 New client intake is handled via the VPSS Smart AI Receptionist intake form. Once submitted, add the client below to track their onboarding progress.

Onboarding Pipeline

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Setup Checklist — What Each Stage Means

📋

Intake Submitted

Form received, kickoff call to be scheduled

⚙️

Build In Progress

KB creation, call flow, Twilio, CRM setup

🧪

In Testing

Internal QA + client acceptance testing

🚀

Live

AI Receptionist is active and taking calls

✅

Graduated

Moved to Client Accounts as active client

Total Clients

—

Active workflows

Workflow Errors

0

Last 24h

KB Updates

—

Total docs

Status

Operational

All workflows running

Workflow Overview

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Total Call Records

—

In Supabase

QA Results

—

Scored calls

Escalations Created

—

All time

Status

Operational

API connected

Retell Assure (QA Agent)

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Active Numbers

—

One per client

Total SMS Sent

—

All clients

SMS Overages

—

This month

Status

Operational

Client Phone Numbers

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Total Users

—

All roles

Total Clients

—

In system

KB Documents

—

Across all clients

Activity Log

—

Total entries

Services

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Table Health

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Recruitment

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Employees

—

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HMO Records

—

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Leave Records

—

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Payroll Records

—

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Coaching Records

—

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Sales Closer Scorecard

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Monthly KPI Scorecard

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Closed Deals

—

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Coaching Triggers

No triggers flagged.

Period

Month

Year

USD→PHP

Income

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Operating Expenses

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Actual vs Projected

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Open Escalations

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Recently Resolved

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